Terms & Conditions

1. About the Company

H2Age Enrichment Centre Private Limited ('Company', 'we', 'our', or 'us') operates senior enrichment centres providing structured activities, programmes, and services tailored for adults aged 55 and above. Our services are delivered in residential housing complexes, clubs, and other community spaces across Mumbai.

By accessing our website at https://happy2age.com/ ('Website') or using any of our Services, you agree to be bound by these Terms and Conditions.

2. Acceptance of Terms

By accessing or using our Website or Services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Services.

These Terms constitute a legally binding agreement between you and H2Age Enrichment Centre Private Limited.

3. Eligibility

Our Services are designed primarily for adults aged 55 and above. However, family members, caregivers, and guardians of eligible adults may also access our Website for information and registration purposes.

By using our Services, you represent and warrant that you are at least 18 years of age, or accessing on behalf of an adult who has given their consent. You also represent that your use of our Services does not violate any applicable law or regulation.

4. Description of Services

• Structured recreational and cognitive activities for seniors
• Health and wellness programmes
• Social engagement and community-building activities
• Educational workshops and seminars
• Caregiver support resources
• Community outreach programmes

The Company reserves the right to modify, suspend, or discontinue any Service at any time without prior notice.

5. User Accounts

To access certain features of our Services, you may be required to create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate your account if we believe you have violated these Terms.

6. Website Content and Intellectual Property

All content on our Website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of H2Age Enrichment Centre Private Limited or its content suppliers and is protected by applicable Indian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any content from our Website without our express written permission.

7. Acceptable Use

You agree not to use our Website or Services to:

• Violate any applicable laws or regulations
• Infringe the intellectual property rights of the Company or any third party
• Transmit any harmful, offensive, or objectionable content
• Attempt to gain unauthorised access to our systems or networks
• Engage in any activity that could damage, disable, or impair our Services
• Collect or harvest personal information of other users without their consent
• Use the Services for any commercial purpose without our prior written consent

8. Healthcare Disclaimer

The information provided on our Website and through our Services is for general informational and wellness purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on our Website.

Our programmes and activities are designed for recreational and social enrichment purposes. Participation in physical activities should be undertaken with medical clearance where appropriate.

9. Third-Party Links and Services

Our Website may contain links to third-party websites or services. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit.

10. User-Generated Content

If you submit any content to our Website or Services (including testimonials, feedback, or reviews), you grant us a non-exclusive, royalty-free, perpetual, and worldwide licence to use, reproduce, modify, adapt, publish, and display such content for any purpose related to our Services.

You represent and warrant that you own or have the necessary rights to the content you submit, and that it does not violate any third-party rights or applicable laws.

11. Privacy

Your privacy is important to us. Our collection and use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the data practices described in our Privacy Policy.

12. Payment Terms

Membership fees and programme charges are as communicated at the time of enrolment. Payment terms, accepted payment methods, and fee structures will be provided during the registration process.

All payments are processed securely through authorised third-party payment processors. The Company does not store payment card details on its servers.

Fees are subject to change with prior notice to existing members.

13. Cancellation and Refunds

Cancellation and refund policies for our programmes and memberships will be communicated at the time of enrolment. Please read these policies carefully before making any payment.

In the event of programme cancellation by the Company due to unforeseen circumstances, we will make reasonable efforts to reschedule or provide appropriate alternatives. Refunds, where applicable, will be processed within a reasonable time frame.

14. Disclaimer of Warranties

Our Services are provided on an 'AS IS' and 'AS AVAILABLE' basis without any warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, the Company disclaims all warranties, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties that our Services will be uninterrupted, error-free, or free from viruses or other harmful components
• Warranties regarding the accuracy, reliability, or completeness of any information on our Website

15. Limitation of Liability

To the fullest extent permitted by applicable Indian law, H2Age Enrichment Centre Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Services.

Our total liability to you for any claim arising from or related to these Terms or our Services shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless H2Age Enrichment Centre Private Limited and its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of our Services, your violation of these Terms, or your violation of any third-party rights.

17. Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, power failures, or internet disruptions.

18. Termination

We reserve the right to terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, all provisions of these Terms which by their nature should survive will survive, including intellectual property provisions, disclaimers, indemnity, and limitations of liability.

19. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any legal proceedings arising out of or related to these Terms shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

20. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996.

The arbitration shall be conducted in Mumbai, Maharashtra, in the English language. The arbitral award shall be final and binding on both parties.

Nothing in this clause shall prevent either party from seeking urgent interim relief from a court of competent jurisdiction.

21. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision will be modified to the minimum extent necessary to make it enforceable, or if not possible, it will be severed from these Terms. The remaining provisions will continue in full force and effect.

22. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our Website and updating the 'Effective Date'. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

It is your responsibility to review these Terms periodically for changes.

23. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: